OUR STORE

About Us

Meet the company responsible for Shopcaveller™ and the principles used to operate the store.

VERIFIED STORE IDENTITY 01 / 08

OWNED & OPERATED BY

Shanghai Infinite Speed Media Technology Co., Ltd.

Shopcaveller™ is owned and operated by Shanghai Infinite Speed Media Technology Co., Ltd.
STORE OPERATOR Shanghai Infinite Speed Media Technology Co., Ltd.
LEGAL REPRESENTATIVE Wang Zhaohui
SUPPORT EMAIL service@shopcaveller.com
CUSTOMER SERVICE TELEPHONE +86 198 6446 2168
BUSINESS ADDRESS
Shop No. 12, 1st Floor, Building 1, No. 3476 (Temporary), Hongmei South Road, Minhang District, Shanghai
CUSTOMER SERVICE HOURS 8:00 AM–10:00 PM, Monday–Sunday China Standard Time (UTC+8)
About Us SHOPCAVELLER™

Shopcaveller™ is owned and operated by Shanghai Infinite Speed Media Technology Co., Ltd.
Legal Representative: Wang Zhaohui
Support Email: service@shopcaveller.com
Business Address: Shop No. 12, 1st Floor, Building 1, No. 3476 (Temporary), Hongmei South Road, Minhang District, Shanghai

SHOPCAVELLER™ — ABOUT US

A Clear Store Identity

Shopcaveller™ is an online retail brand operated by Shanghai Infinite Speed Media Technology Co., Ltd. The company is responsible for the operation of shopcaveller.com, the information published on the website, customer-support coordination, and the store policies available to visitors.

We present practical beauty accessories, personal-care tools, grooming items, and storage solutions intended for ordinary home, travel, and personal routines. Our role is to provide understandable product information so customers can review an item’s stated purpose, dimensions, materials, available options, and care guidance before placing an order.

Our Store Approach

Shopcaveller™ does not rely on an invented founding story or unsupported professional endorsements. Product pages are prepared to show what is offered as clearly as reasonably possible. Photographs, colors, packaging, and minor specifications may vary slightly because of lighting, screen settings, manufacturing updates, or normal production differences. Material changes should be reflected on the relevant product page.

Our operating principles are straightforward:

  • identify the company that operates the store;

  • keep product and policy information accessible;

  • prepare orders for fast dispatch;

  • provide estimated delivery of 3–7 business days after dispatch;

  • review eligible return requests made within 30 calendar days after delivery; and

  • review after-sales requests within 3 business days.

Contact

Questions about Shopcaveller™, its products, or its published policies may be sent to service@shopcaveller.com. Please include the product name or order reference when relevant so the request can be reviewed efficiently.

Last updated: September 17, 2026.

QUESTIONS ABOUT THIS POLICY? Our customer-care team is available every day.

Most after-sales requests receive an initial review within 3 business days.

EMAIL SUPPORT ↗